My product arrived damaged/defective.

If Aera arrives defective or damaged, we will gladly accept your return and provide a replacement on all verified purchases (verified purchases must include an order number to confirm purchase history). Please contact Aera Customer Care by phone at 1-844-LUV-AERA (588-2372) or email support@aeraforhome.com so we may assist you. We will cover all return shipping costs.