Ensure that you successfully connected to the Aera’s WiFi in the previous configuration step. Press the “Back” button, navigate to the settings on your mobile device, and tap on the “Aera-xxxxxxx” WiFi signal to connect to it. Navigate back to the app, and retry the connection.
If you do not see the Aera's WiFi signal in your settings, click here.
If you receive this error while you are connected to Aera's WiFi signal, you will need to reset your app permissions with a fresh installation of the app. Follow these steps:
1. Delete the AeraForHome app.
2. Restart your phone. (turn it off and back on)
3. Re-install the AeraForHome app and sign in. Make sure to accept all permissions requests during setup & configuration.