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Articles in this section

  • I cannot find the Aera WiFi signal in my Settings.
  • My app says “Unable to connect to Diffuser WiFi” – Code 1101
  • My app says "Registering your Diffuser and your account has failed.”- Code 1106-1107
  • My app says “Uh oh, your diffuser is offline”
  • My app is displaying the wrong fragrance.
  • My app does not control my diffuser.
  • My diffuser runs outside of scheduled times.
  • I have a hidden SSID
  • I cannot log into the app.
  • How do I reset my diffuser?

I have a hidden SSID

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The app can still connect to your Wi-Fi, but you will need to un-hide the Wi-Fi, follow the connection directions, and then re-hide the SSID. The Aera will remain connected.

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Related articles

  • How do I reset my diffuser?
  • I cannot find the Aera WiFi signal in my Settings.

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