Logo
  • DIFFUSERS
  • FRAGRANCES
  • BLOG
  • BACK TO SHOP ▹
  1. Aera Help Center
  2. App Help

App Help

App Overview & Setup

  • About the App
  • Android Setup Instructions
  • iOS Setup Instructions
  • How to pair with Amazon Alexa
  • Adjusting the scent strength 
  • Will Aera work without the app?

Aera Mini App Help – Android & iOS

  • My app says “No Diffuser Found”
  • My app says "Registering your Diffuser and your account has failed.”- Code 1106-1107-1108
  • My app says “Uh oh, your diffuser is offline”
  • My app does not control my diffuser.
  • My diffuser runs outside of scheduled times.
  • How do I add/change fragrances in the app?
See all 7 articles

Aera Diffuser App Help - iOS

  • I cannot find the Aera WiFi signal in my Settings.
  • My app says “Unable to connect to Diffuser WiFi” – Code 1101
  • My app says "Registering your Diffuser and your account has failed.”- Code 1106-1107
  • My app says “Uh oh, your diffuser is offline”
  • My app is displaying the wrong fragrance.
  • My app does not control my diffuser.
See all 10 articles

Aera Diffuser App Help - Android

  • My app says “Unable to connect to Diffuser WiFi” – Code 1109
  • My app says "Registering your Diffuser and your account has failed.”- Code 1106-1107
  • My app says “Uh oh, your diffuser is offline”
  • My app is displaying the wrong fragrance.
  • My diffuser runs outside of scheduled times.
  • My app does not control my diffuser.
See all 11 articles
  • About
  • Legal
  • Contact Us
  • 1.844.588.2372
English (US) Deutsch Español Français
© 2017 AERA, ALL RIGHTS RESERVED.