App Help for Aera Smart

App Overview

• What is the AeraForHome app?
• Why do I need the AeraForHome app?
• Can I eject a fragrance capsule using the AeraForHome app?
• Will Aera Smart work without the mobile app?

Connecting the App

• iOS 11 (or Later) Instructions
• Android Instructional Video
• iOS Instructional Video

Creating a Scenting Schedule

• How to Create a Scenting Schedule

Android App Help

• I can't find my Aera Smart diffuser listed on the app.
• I am receiving the error message ‘your Aera is currently offline.'
• My App got stuck scanning for diffusers.
• I cannot log into the app.
• My app keeps closing.
• My app incorrectly says there's "no fragrance inserted."

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iOS App Help

• I cant't find my Aera diffuser listed on the app.
• I am receiving the error message ‘your Aera is currently offline.’
• My app got stuck 'scanning for diffusers.'
• I cannot log into the app.
• My AeraForHome app keeps closing.
• My AeraForHome app is not responding.

See all 15 articles